Frequently Asked Questions

Q & A

【Access / Parking】
About visiting by car navigation system
If you are using a car navigation system, please be careful not to enter the alley (dead end) in front of the hotel from the direction of Yu…Continue reading
【Hotel / Guest rooms】
About accommodation by minors only
We do not allow minors to stay alone.
【Bathing / Baths】
About the sauna
The sauna in the large communal bath is a "steam" sauna.Please be aware of this if you have narrowed down your search in the sauna.
【Others】
About charges when using free accommodation vouchers, etc.
One free accommodation voucher / weekday free accommodation voucher is free of charge for 4 people per room!
・Dinner　5,500 JPY　Kaiseki Meal(…Continue reading
【Others】
About the use of free accommodation vouchers, etc. associated with online reservations
If you use a free accommodation voucher, weekday free accommodation voucher, etc., we will adjust the difference at the time of your visit (…Continue reading
【Hotel / Guest rooms】
About amenities goods
In the guest room
Face towel / bath towel/ /Toothbrush / Toothpaste/ /Shampoo / Hair conditioner/ /Body soap/ /
Soap/ /yukata/ /Duvet/ /Shav…Continue reading